- Payment is strictly Non-Refundable.
- Telephone Consultations are limited to one per case.
- We aim to confirm appointments within 4 working days. All bookings are made on a first come, first served basis. Please see our social media channels for updates and waiting times.
- Please check your junk mail to ensure you do not miss email correspondence from us.
- All communications should be via the casework team at [email protected].
- Each Telephone Consultation will last a maximum of 60 minutes.
- You will need to make your own notes and have all relevant court orders and paperwork to hand. We do not provide written notes of the call.
- We will make a maximum of three attempts to arrange a call after which no further attempts will be made and the booking voided. You should make sure you are available to take the call at the agreed time and have a good phone signal.
- If you require a full case review or case management, please see our other services https://www.fathers-4-justice.org/our-campaign/fathers-rights-help-advice-support/
- F4J provides support and assistance to individuals in matters within our area of specific focus and experience (essentially, securing equal parenting rights for both parents and facilitating continuing relationships with children despite family break-ups). We will use our best efforts to guide and support you in pursuing your case in the family courts and in establishing your legal rights.
- It is important that you give us full and frank information about your case. We disclaim any responsibility for providing assistance on the basis of inaccurate or incomplete information.
- We are not responsible for decisions made by you, the court or other parties.
- Our liability to you in providing services for breach of contract, tort, breach of statutory duty or otherwise shall, and so far as permitted by law, be limited to the total amount of fees paid by you under the arrangements with us to provide you with services.
